Download Instructions:Click Here for our File Prep. Guidelines (FTP Instructions are on the last page).
When laying out your files: Supported software for Mac and PC: - Adobe Illustrator CS4 (Or Lower Version) - Adobe Photoshop CS4 (Or Lower Version) - InDesign CS4 (Or Lower Version) - Adobe Acrobat 5 (PDF)
In Adobe Illustrator- Create one file per graphic. If graphic size is larger than the art board size, work in proportion. For example if graphic is 30''x90'', work half size at 15''x45''. Create murals on one page. Do not tile onto different pages. Work in CMYK, create all text to outlines and include all placed images (like TIF or JPEG). Please provide "bleed" in the layout. Indicate any critical colors using PMS colors. Please note that colors will vary from file to printing substrate.
In Adobe Photoshop- Create one file per graphic. Create murals on one page, do not tile onto different pages. Work in CMYK. Please flatten file when completed so as not to cause confusion with fonts or hidden layers. Please provide "bleed" in the layout. Indicate any critical colors using PMS colors. Create files half size at 300dpi or full size at 150dpi. Files can be saved as a JPEG maximum quality, TIFF, or psd. Please note that colors will vary from file to printing substrate.
Please include with your order- A hard copy of the layout or a PDF file for visual proofing. Name and Phone number of the appropriate graphics contact person, so as to resolve any issues quickly and correctly. If a CD is provided please organize your files in a proper folder to prevent the use of wrong files.
File set-up and handling charges may apply to files that do not conform to our specifications. Specific color matches are subject to an additional fee.
Using a browser:
We do not support the use of internet browsers for FTP Uploads. Please use a FTP client to upload graphics to our servers.
Drag your files into the “incoming” directory window.
Note: Not all FTP clients provide a field for an initial folder. If yours does not, just connect without it then double click on the “incoming” folder in the ftp directory window. Please name your file property, using your company name. For example if your company name is ABC, Inc., name your file "ABCinc_nameoffile". Please send an email to your sales rep or firstname.lastname@example.org so we are notified of the upload.
*FTP clients include Fetch, Transmit, Filezilla, and CoffeeCup Direct FTP, among others
If you have any questions contact us at 1-800-725-5893 or send an email to email@example.com
We service the following areas: San Diego, Anaheim, Los Angeles, Long Beach, Las Vegas, San Jose, San Francisco, Phoenix, Seattle, Denver, Dallas, Honolulu, and any other metropolitan trade show convention sites.